facebook twitter
(714) 258-FACE (3223)

tustin cancellation policy


A major credit card is required to hold all appointments. Due to a strong demand for appointment times, we kindly request all guests call into the spa to cancel their appointments at least 24 hours before their time of service to avoid a cancellation charge. Please note that cancelling your appointment on the same day of your service will result in a 50% service charge.  If the guest does not arrive to the appointment without contacting the spa the result will be a 100% service charge. The minimum service charge for failing to meet these criteria is $25.

For gift certificates and coupons, please note that your gift certificate, coupon, or voucher will be deducted 50% of its value for cancelling the same day as your scheduled appointment.  Coupons or vouchers will be voided altogether in the event that a client does not arrive for an appointment without proper notice.